Some companies invent strange reasons to tell potential customers that they don't have the time or inclination to actually do some work. For example, I asked the dutch branch of Bol.com if they have a z39.50 compliant search interface available for the public. Not a strange question, because although the standard is an ANSI (American) standard, it's quite an Open way to search for books and the like. Programmes like Tellico can use it to search for certain books, something that's very interesting for a bibliophile like myself.
Note, I asked if they had one available for the public... And what's their answer? "I'm sorry, but we can't disclose technical information about our site due to security constrictions." I don't get it. Why not just answer "No, we don't have such an interface available for the public" or "No, but we're thinking of implementing it" or something like that? Sounds like corporate babble again. sigh