VMware needs to work on their Sales...

First message:

From: Me

Subject: Using VMware Workstation to "boot" an old machine

Date: 9 december 2005 16:05:36 GMT+01:00

To: sales@vmware.com

Hi there,

I'm supporting an accountant who uses a Windows 98SE machine for some financial programs that don't run anymore under Windows XP. Also, these programs are so intermingled with the operating system, that I don't think I can copy the data from the programs to a new host. So I was wondering, wouldn't it be possible to copy the complete disk into an image and use VMware Workstation to start that old operating system.

My question is, would this work? Can I make an image from an existing installation without reinstalling? And can I boot that from VMware Workstation? Thanks in advance for your reply.

Their answer:

From: sales@vmware.com Subject: Re: [Ticket#20051200910001662] Using VMware Workstation to "boot" an old machine Date: 13 december 2005 2:05:49 GMT+01:00 To: Me Dear Tim Stoop, You are need of the P2V tool to perform this type of Physical to Virtual manuever. With this message I'm closing this ticket.

Ok, sounds good. So I go and search out the product and notice something in the FAQ...

From: Me Subject: Re: [Ticket#20051200910001662] Using VMware Workstation to "boot" an old machine Date: 13 december 2005 12:18:47 GMT+01:00 To: sales@vmware.com The FAQ states: "It can transform machines running Windows NT Service Pack 4 and higher, or Windows 2000 SP 1 and higher, Windows XP, Windows 2003 Server, Windows 2003 Advanced Server." Since my original message stated I need an image from a Win98SE machine, is this the right solution? Can it do that, even when the FAQ doesn't mention Win98SE specifically?

I just recieved their answer...

From: sales@vmware.com Subject: Re: [Ticket#20051200910001662] Using VMware Workstation to "boot" an old machine Date: 14 december 2005 0:02:31 GMT+01:00 To: Me Dear Tim Stoop, You can certainly try that operating system; however, it is not one of the operating systems that are known to work completely with the P2V product. With this message I'm closing this ticket.

WTF?? So they want me to buy a product while even they don't know if it will work... Baaad sales...

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